General
How It Works
Add a title to your videoask steps
Advanced logic
Business Associate Agreement (BAA)
Can I add a back button to my videoask?
Can I book a demo call with VideoAsk?
Can I customize the contact form in my videoask?
Change the name of your videoask
Collect contact details from your respondents
Create a multi step videoask
Create a multilingual videoask (workaround)
Create a videoask step with an image or text
Data portability
Duplicate a step in your videoask
Duplicate your videoask
File upload answer type: Accepted file types
Frequently asked questions
GDPR rights for respondents
Getting started with VideoAsk
How to delete a videoask step
How to delete interactions
How to exercise your GDPR rights
How to find everything in your VideoAsk account
How to use conditional logic
How to use VideoAsk's video controls
Let respondents skip steps in your videoask (workaround)
Mark interactions as read or unread
My first videoask
Preview your videoask before sharing it with your audience
Redirect respondents from one videoask to another
Redirect to a webpage
Responses
Answer Types
Change the answer type for a videoask step
How to accept only video responses to your videoask (or only audio/text)
Set reply answer type
Add a consent checkbox to your contact form
Display multiple contact forms
View all conversations with a respondent
Get AI summaries of answers and messages
Filter conversations
Tag conversations
Only view complete responses from your respondents
Edit contact details for your respondents
View and manage your contacts
Turn off email notifications for anonymous responses
Send an automated email confirmation to respondents
Send a direct message to a contact
Start a live video call in VideoAsk
Create an AI Chatbot
Video & Audio
Download your videos
Edit video captions and transcriptions
How are videos cropped in VideoAsk?
How do I change the position of a video in my videoask?
Manage your media library
Record your screen with VideoAsk
Recording and uploading FAQ
Replace your videos
Select your video footage source
Trim a video
Turn on video captions in your videoask
Use notes and scripts when recording your videos
What's the difference between an Uploaded Recording and a Streamed Recording?
Sharing
Choose your videoask thumbnail
Convert your videoask URL into a QR code
Deactivate or close your videoask
Embed a videoask in an email
Restrict access to your videoask with a password
Share and embed your inbox
Share and embed your interactions
Share your videoask
Use VideoAsk with your email marketing tool
Branding
Add your brand and logo to a videoask
Create default videoask settings
How to set up a custom domain in VideoAsk
Use Gravatar to add an avatar to your VideoAsk account
Tracking
Add UTM tracking to your videoasks
Add variables to a URL redirect
Analyze the drop-off rate of your videoask
Connect Google Analytics, Google Tag Manager and Facebook Pixel
Export responses to a .csv or .xlsx file
How to pass variables into overlay text
How to use variables
Recall contact information later in your videoask
Track the page source of embedded videoasks
Use variables (hidden fields) to add contact information to your videoask URL
View your metrics and answers per step
Embed
Add a videoask to a Google Slides presentation
Add a videoask to your Shopify store
Advanced embed options
Embed a clickable GIF that opens your video testimonial
Embed a videoask as an iframe in a webpage
Embed a videoask in your Leadpages site
Embed a videoask in your Squarespace site
Embed a videoask in your Webflow site
Embed a videoask in your Wix site
Embed a videoask in your WordPress site
Embed a videoask response in a typeform
Embed a videoask widget
Embed your videoask in a typeform
Embed your videoask in native apps
Embed your videoask in popular site builders
What to know about embedding a videoask to a Miro board
Customization
Add and manage overlay text
Change the language of your videoask
Control the length of video or audio answers
Customize the end screen of your videoask
Customize the text prompts in your videoask
Customize your videoask
Delay answer option display
Edit the time limit of respondent replies
Explore the advanced settings of your videoask
Hidden Features in VideoAsk
How can I change the layout of my videoask from split screen to full screen?
Translate your videoask's text prompts into another language
Integrations
Add new VideoAsk leads to your Pipedrive deals with Zapier
Add webhooks to your videoasks
Automatically enroll users in Thinkific using VideoAsk with Zapier
Automatically Tweet videoask responses on Twitter with Zapier
Collect payments from your respondents with Stripe
Connect 2 typeforms with a videoask
Connect a typeform to a videoask
Connect VideoAsk to thousands of other apps with Zapier
Connect your videoask to HubSpot
Connect your videoask to Salesforce
Create new contacts in HubSpot from videoask responses with Zapier
Create new contacts in VideoAsk from Mailchimp with Zapier
Easily sign attendees up for your Zoom webinar or meeting using VideoAsk with Zapier
Import contact details from Typeform to VideoAsk
Offer video support with Zendesk
Receive an SMS message for every new videoask response you receive with Zapier
Schedule meetings with Acuity
Schedule meetings with Calendly
Schedule meetings with HubSpot Meetings
Schedule meetings with OnceHub
Send an email in Microsoft Outlook when you receive a response to your videoask
Send contacts from VideoAsk to your Mailchimp Audience with Zapier
Send video responses from VideoAsk to an email with Zapier
Send your responses to Google Sheets
Send your video responses to Google Drive or Dropbox with Zapier
Send your video responses to Google Drive with Make (formerly Integromat)
Send your videoask responses to Airtable with Zapier
Send your videoask responses to Google Docs with Zapier
Track job applicants in Greenhouse
Track job applicants in Lever
Account Management
Billing and payments FAQ
Change or cancel my plan
Check your current usage
Enable browser notifications for new responses
Get videoask notifications on your phone
How are video processing minutes calculated?
How to delete videoasks and folders
How to delete your VideoAsk account
How to find your VideoAsk Organization ID
I've been asked to update my billing address. What do I need to do?
Invite and manage team members
January 2024 sales tax and GST billing changes - what you need to know
Leaving a VideoAsk organization
Manage folders and folder permissions
Manage your email notifications
Manage your organization
Monthly and yearly plans: What's the difference?
Move a videoask to another folder
Move a videoask to another organization
Naming your VideoAsk organization
Non-profit, educator, and student discounts at VideoAsk
Refer a friend and earn minutes
Search in VideoAsk
Spring 2024 sales tax and GST billing changes in Singapore and South Korea - what you need to know
Summer 2024 sales tax billing changes - what you need to know
Switching between VideoAsk organizations
Taxes on VideoAsk purchases
Transferring organization ownership
Update billing information and view invoices
Update the default reply-to email address for all team members
Troubleshooting
VideoAsk troubleshooting
How to get help
Why is my embedded videoask opening in a new tab?
Stop emails going to your Junk folder
How to manage the quality of your video responses
Why are there so many Anonymous responses?
How to open the developer console
What to know about using VideoAsk on social media platforms
Camera and microphone permissions: troubleshooting for respondents
Tips & Inspiration
5 tips for making a better videoask
5 unmissable features to engage and nurture leads through VideoAsk
7 tips to encourage people to respond with video
Add a festive touch to your videoasks
Allow respondents to download a video they've recorded and submitted through VideoAsk
Capture and qualify leads with VideoAsk
Capture leads by giving access to an e-book or guide
Close your videoask (alternate method)
Collect NPS® feedback using VideoAsk
Conduct A/B tests with VideoAsk to maximize conversions
Create a mobile-friendly videoask experience for respondents
Create an interactive video FAQ with VideoAsk
Create lasting memories with a video message book
Finding hidden talent: Using VideoAsk in candidate outreach
How to use VideoAsk as an agency
Let customers request a personalized quote with VideoAsk
Maximize course enrollment with an interactive sign-up form
Offer a discount code to capture respondents' contact details
Recruit and screen candidates with VideoAsk
Take customers on a video tour of your product or service
Tips and tools for video editing and recording
Use a template or create your own
Use Make (formerly Integromat) to add a call button to your videoask
Use Make (formerly Integromat) to add an email button to your videoask
Use VideoAsk to book performers and speakers for an event
VideoAsk masterclass: Collect video feedback and testimonials