Using VideoAsk in a language we don't currently support and want the text prompts your respondents see to be written in that language too? You can create your own translations or edit the VideoAsk interface with text customization.
We currently offer 13 interface languages within VideoAsk. If your language is not on the list below you can create a custom language so all the videoask prompts display in your language.
For example, if you want to create a videoask in Hungarian - a language we don't currently support - you can translate the text prompts yourself and users will see something like this:
Note: By default, all videoasks will be set to English, unless you have created your own default videoask settings.
If you're looking to edit just some of the text prompts in your videoask, but you don't want to translate them into another language, check out this guide on how to customize the text prompts in your videoask.
Jump to:
Currently, you can set your videoask language to one of the following options:
- English
- Spanish
- Catalan
- French
- Portuguese (Portugal)
- Portuguese (Brazil)
- German
- Dutch
- Italian
- Russian
- Turkish
- Swedish
When you select one of these languages, it will automatically change the interface text and prompts within your videoask to the chosen language. Note, however, that this will not affect your caption and transcription language.
⚠️ Important: For transcriptions to work you will need to set the correct language before collecting video/audio responses. Learn how to set the caption language.
Create a custom language
1. Log in to your VideoAsk account and select the videoask you want to edit. Click Build from the options at the top to open your videoask builder.
2. Click Settings.
3. In the Languages section, click the + icon to Add new custom texts.
4. Give your custom language a name. Then select the base language from our list of existing languages in the dropdown menu.
The base language will give you a starting point to customize the interface text. If you're creating an entirely new translation, you may want to choose the language closest to yours.
Note: Currently only left to right languages are supported.
5. Click Create.
6. Now you can edit any of the prompts or button text that people see in your videoask. To change a prompt, simply enter your preferred text into the text field for each prompt.
Each field has a character limit, so make sure to keep things short and sweet. You’ll see the number used and maximum number of characters allowed on the right side of each text field.
💡 Pro tip: If you're not doing a full translation and just want to customize a few of the prompts, use the built-in browser search (i.e., command + F on Macs) to quickly find the right prompt.
7. When you’re done editing, hit Save custom language.
Now that you've created your own language, you can use it for any videoask in your account. Just choose your custom language from the dropdown list of languages.
When you do, the language will be applied to your videoask. This means that when people open our awesome Hungarian videoask, they’ll see this 🤗:
Edit a custom language
You can update your custom language at any time. Before doing so, note that any changes you make to your custom language will be applied to all videoasks that are currently using it.
1. Click Build to open your videoask builder.
2. Click Settings.
3. In the Languages section, select the custom language you want to edit from the dropdown list.
4. Click the edit icon to Edit custom texts.
5. Make any desired edits to your custom language. When you're done editing, click Save changes to update the current custom language or Save as copy to duplicate it.
Note: If you choose to Save changes, this will change the interface text of all videoasks using this language setting.
If you choose to save your custom language as a copy, you’ll also be prompted to confirm its name and base language. After doing so, click Create.
Delete a custom language
1. Click Build to open your videoask builder.
2. Click Settings.
3. In the Languages section, select the custom language you want to edit from the dropdown list.
4. Click the edit icon to Edit custom texts.
5. Click the Delete button on the upper right-hand side.
6. Type the name of your custom language to confirm you truly want to delete it. Then click Yes, delete it.
⚠️ Important: Deleting a custom language cannot be undone. Be aware that deleting a custom language that is currently being used by a videoask will revert all interface text to English. You can only delete custom languages you create, not the default languages available in VideoAsk.