If this, then that. Conditional logic can be used in multi-step videoasks to skip steps or take people down a different path depending on their answers to questions (think "choose your own adventure").
Take a look at this tutorial video or keep scrolling for a step-by-step on how to set up logic in your flow:
Use conditional logic in conjunction with URL redirects to build funnels, surveys, or immersive experiences that are dependent on respondent choices, and make things way more conversational and human. 🤗
If you don't add logic, your videoask will flow linearly (i.e., step 1 -> step 2 -> step 3, etc).
To create conditions that take into account the answers to more than one step of your videoask, learn how to use advanced logic or check out how to assign scores and use scores in logic jumps.
Note: This article details how to use logic with both the Map view and Linear view of the videoask builder. Conditional logic may be used with both builder views, but Map view visually displays your logic, whereas Linear view does not. Learn how to set a default and switch between builder views.
Jump to:
Create a new step with logic (Map view)
Change the logic of existing steps (Map view)
Use the builder to create your logic (Map view)
Create a new step with logic (Linear view)
Change the logic of existing steps (Linear view)
Create a new step with logic (Map view)
1. Log in to your VideoAsk account and select the videoask you want to edit from the left sidebar. Click Build to open your videoask builder.
2. There are a couple of different ways to add a new step:
Click and drag a node to create a new step with logic.
Another way to add a step is by clicking the + icon on your map in the relevant location.
You can also select an answer type from the left side menu, then drag and drop it over any + icons. Flashing green dots will appear to indicate where you can drop a step.
Note: In order to use conditional logic, a multiple-choice, NPS®, voice, or live call answer type must be selected for the step where a logic jump will be made.
3. When you add a new step, you'll be prompted to decide the logic path. Select which options from your previous step will jump to this step.
💡Tip: If you want all options from an NPS® answer type to move to the next step, click the Select all checkbox.
4. Configure the answer of your step and that's it! Now you can see the flow of your new logic reflected in the builder map.
Change the logic of existing steps (Map view)
You can change the logic of any existing steps by interacting with the map in your builder or within the step settings.
1. Click a step to edit it.
💡Tip: Hover over a step and click Logic for a sidebar shortcut.
2. Go to the Logic tab.
3. Click an option to edit the logic.
4. From the dropdown menu you can select whether this option will lead to another step, the end screen, or redirect to a URL. Select one of these routes.
5. When you're finished editing the logic for this step, click Done.
Once again your builder map will update to show your new logic.
Use the builder to create your logic (Map view)
Our interactive builder lets you create, visualize, and test logic within the builder itself. Drag nodes to connect them to different steps. This will change their logic accordingly.
Test your logic within the builder by clicking on a step to go through the flow in preview mode:
Create a new step with logic (Linear view)
1. Log in to your VideoAsk account and select the videoask you want to edit from the left sidebar. Click Build to open your videoask builder.
2. Click the + icon to add a new step.
3. When you add a new step, you'll be prompted to decide the logic path. Select which options from your previous step will jump to this step.
💡Tip: If you want all options from an NPS® answer type to move to the next step, click the Select all checkbox.
4. Configure the answer of your step and that's it! Now you can see the flow of your new logic reflected below each step.
Note: In order to use conditional logic, a multiple-choice, NPS®, voice, or live call answer type must be selected for the step where a logic jump will be made.
Change the logic of existing steps (Linear view)
You can quickly view and change existing logic from the answer options below the thumbnail image of a step in your builder:
Or, from within the step settings:
1. Click a step to edit it.
2. Go to the Logic tab.
3. Click an option to edit the logic.
4. From the dropdown menu you can select whether this option will lead to another step, the end screen, or redirect to a URL. Select one of these routes.
5. When you're finished editing the logic for this step, click Done.
Below is an example videoask that uses conditional logic, have a play around with it yourself and discover the different paths available depending on the answers you choose! Don't worry, this one is set to preview so we won't collect any of your responses. 😉