Account Management
- Billing and payments FAQ
- Change or cancel my plan
- Check your current usage
- Enable browser notifications for new responses
- Get videoask notifications on your phone
- How are video processing minutes calculated?
- How to delete videoasks and folders
- How to delete your VideoAsk account
- How to find your VideoAsk Organization ID
- I've been asked to update my billing address. What do I need to do?
- Invite and manage team members
- January 2024 sales tax and GST billing changes - what you need to know
- Leaving a VideoAsk organization
- Manage folders and folder permissions
- Manage your email notifications
- Manage your organization
- Monthly and yearly plans: What's the difference?
- Move a videoask to another folder
- Move a videoask to another organization
- Naming your VideoAsk organization
- Non-profit, educator, and student discounts at VideoAsk
- Refer a friend and earn minutes
- Search in VideoAsk
- Spring 2024 sales tax and GST billing changes in Singapore and South Korea - what you need to know
- Summer 2024 sales tax billing changes - what you need to know
- Switching between VideoAsk organizations
- Taxes on VideoAsk purchases
- Transferring organization ownership
- Update billing information and view invoices
- Update the default reply-to email address for all team members